30-Day Returns on All Standard Items
We understand that circumstances can change, and your needs may evolve. That's why we offer a comprehensive 30-day returns policy for all our standard products. If, for any reason, you find yourself unsatisfied with your purchase, you can return the items within 30 days for a refund. However, certain conditions apply to ensure a smooth and efficient process:
Conditions for Returns:
The items must be in an unused and resalable condition.
Return Postage:
Upon receiving your return, our team will conduct a thorough inspection to ensure that the items meet our return policy conditions. After the inspection is complete, we will process your refund promptly.
Please note that any return shipping costs are generally the responsibility of the customer unless the return is due to a mistake on our part, such as shipping the wrong item or a defective product.
We are committed to ensuring your satisfaction with our products and services. If you have any questions or concerns about the return process, please don't hesitate to reach out to our customer support team. We're here to assist you every step of the way. Thank you for choosing A2Z Fasteners.